Contact information
Contact Us
We’re here to help with questions about products, orders, shipping, returns, refunds, payments, or other matters related to your HomeTaro shopping experience.
For order-related inquiries, please include your order number and relevant details whenever possible so we can better understand your request.
Customer Support
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +1 719 245 2550
We aim to provide clear and helpful assistance and review each inquiry according to the information provided.
What Can We Help With?
You can contact us regarding:
- Product information and available options
- Order status and order details
- Shipping and delivery questions
- Returns and refunds
- Order changes or cancellations
- Payment-related questions
- General website inquiries
- Other questions about HomeTaro products and services
Before Contacting Us
For questions about an existing order, please provide your order number when available. You may also include the product name and a brief description of your question.
Providing relevant information helps us understand your request and provide more appropriate assistance.
Business Information
BRAND: HomeTaro
LEGAL COMPANY NAME: ALIEN ANTELOPE ATTIRE INC.
OWNER / REPRESENTATIVE: Zheng Meirong
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +1 719 245 2550
WEBSITE: hometaro.com
BUSINESS ADDRESS: 1060 BROADWAY PMB 50668, ALBANY, NY 12204, USA
General Assistance
Whether you have a question before placing an order or need assistance after your purchase, the HomeTaro customer support team is available to provide relevant information based on your situation.
We value clear communication and aim to make your shopping experience straightforward and convenient.
For assistance, please contact us at: